Description
Technical Specifications
We’re so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind.
plug’s 12-Month Warranty covers any and all product defects (hardware and software), or any malfunction of the phone independent of your use (such as touch-sensitive malfunction, battery failure, pushbuttons, etc.).
If your device shows any signs of malfunction, contact our team at hello@plug.tech with your order number to start your warranty claim. Once we receive the device, Our team will either repair the device or send you a replacement that is fully functional.
What is Covered?
- Technical defects
- Faults caused by improper workmanship or materials
What is not covered?
This limited warranty does not cover any damages due to:
- Transportation or storage
- Issues caused by third-party software or unauthorized repair
- Improper use; failure to follow the product instructions or perform any preventive maintenance
- Any components added since the itemhttps://plug.tech/pages/12-month-warranty was originally sold
- Normal wear and tear or external causes such as accidents, abuse, or other actions beyond our reasonable control.
How to make a claim:
Simply email us at hello@plug.tech with your order number and we’ll send instructions on how to return your device, along with a prepaid return label. In order to keep our prices as low as possible, we reserve the right to charge a 10% restocking fee on any return. This helps us cover our shipping costs, and helps us maintain our incredible pricing
We're so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind!
Our goal is for you to love your new device. If that isn’t the case, our team is happy to accept any return for any reason to undamaged devices within 30 days of shipment.
All of our devices must pass our proprietary 90+ point functionality evaluation, deep cleaning, and sanitization process.
Our team is professional, knowledgeable, and ready to help in anyway we can!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Common questions about the iPhone Xs Gold 64GB (Unlocked)
This iPhone Xs Gold 64GB (Unlocked) is Fully unlocked (GSM & CDMA).
With most carriers, all you have to do is pop in your new SIM card(we include a complimentary sim popper), and wait for your new phone to pick up service. In some cases, you have to call your carrier to update your phone on your account.
The iPhone Xs Gold 64GB (Unlocked) was released in September 2018.
The iPhone Xs offers a 5.8 display!
We offer shipping to 195+ countries. We calculate shipping, taxes, and duties at checkout. Shipping varies county to country.
Order before 2pm CST and we will have your order shipped out same-day. We offer free two day shipping in the US for any order over $49. Need it sooner? We offer next-day shipping for an additional fee!
International: We offer shipping to 195+ countries. We calculate shipping, taxes, and duties at checkout. Shipping varies county to country.