Certified Pre-Owned Assurance

 All devices we sell must pass our rigorous 90+ point performance evaluation

To ensure our products meet our incredibly high-performance standards, we’ve developed a proprietary 90+ point functionality evaluation, deep cleaning, and sanitization process. Specialized technicians at our company’s headquarters hand test each device, and only products that pass our rigorous testing receive plug’s Certified Pre-Owned status and are sold. 

By utilizing our trained, in-house technicians and our proprietary process, we’re able to ensure the quality of the devices we sell versus companies that outsource these critical quality checks. 

We are so confident in the quality of our work, we back it with plug’s unmatched Certified Pre-Owned Assurance, including our 12-month warranty and 30-day money back guarantee. 

We test for everything. Really, everything. 

The following are just a few of the quality checks made by our technicians.  

  • Wifi Connectivity
  • Bluetooth
  • GPS / Location Services
  • Charge & Headset Ports
  • Battery Health (80%+)
  • Proximity & Light Sensors
  • Vibrations
  • Buttons & Switches
  • Microphones & Speakers
  • Front & Rear Cameras
  • Camera Flash
  • Video Recorder
  • Glass Condition
  • LCD & Dead Pixels
  • Digitizer
  • Force Touch, 3D Touch
  • Touch ID & Fingerprint Sensor
  • Battery Capacity
  • Face Id
  • SPen
  • Edge Screen
  • Accelerometer
  • Screen Rotation
  • Network & Manufacturer Lock
  • Activation and Reset Locks
  • Jailbreak & Rooting Detection