Please note the iPad Air 1 is no longer updates to the latest software. This device only updates to iOS 12.4.9.
The only difference between our plug refurbished iPad Air and a brand new one is the price.
Our iPad Air are up to 40% more affordable and are backed by our plug 1-year warranty.
To ensure our products meet our incredibly high-performance standards, we’ve developed a proprietary 90+ point functionality evaluation, deep cleaning, and sanitization process. Specialized technicians at our company’s headquarters hand test each device, and only products that pass our rigorous testing receive plug’s Certified Pre-Owned status and are sold.
Specifications for: Apple iPad Air 16GB Space Gray (Wifi)
We’re so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind.
plug’s 12-Month Warranty covers any and all product defects (hardware and software), or any malfunction of the phone independent of your use (such as touch-sensitive malfunction, battery failure, pushbuttons, etc.).
If your device shows any signs of malfunction, contact our team at firstname.lastname@example.org with your order number to start your return. Once we receive the device, we can send you a replacement that is fully functional.
What is Covered?
- Technical defects
- Faults caused by improper workmanship or materials
What is not covered?
This limited warranty does not cover any damages due to:
- Transportation or storage
- Issues caused by third-party software or unauthorized repair
- Improper use; failure to follow the product instructions or perform any preventive maintenance
- Any components added since the item was originally sold
- Normal wear and tear or external causes such as accidents, abuse, or other actions beyond our reasonable control.
How to make a claim:
Simply email us at email@example.com with your order number and we’ll send instructions on how to return your device, along with a prepaid return label. In order to keep our prices as low as possible, we reserve the right to charge a 10% restocking fee on any return. This helps us cover our shipping costs, and helps us maintain our incredible pricing
We're so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind!
Our goal is for you to love your new device. If that isn’t the case, our team is happy to accept any return for any reason to undamaged devices within 30 days of shipment.
All of our devices must pass our proprietary 90+ point functionality evaluation, deep cleaning, and sanitization process.
Our team is professional, knowledgeable, and ready to help in anyway we can!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
- MSMichael S.Verified BuyerAge Range 35 - 4420 hours agoAge Range 35 - 44ReviewingiPad 2017 (5th Gen, 9.7") 32GB Space Gray (Wifi)Rated 5 starsiPad 2017
To be honest I wasn’t sure what to expect. This is my first purchase with the company and I chose the “eco friendly” option as far as condition. I was extremely surprised, not one scratch or dent and it came fully charged!Was this helpful?
- DMDeana M.Verified BuyerAge Range Under 182 days agoAge Range Under 18ReviewingApple iPad Air 16GB Space Gray (Wifi)Rated 3 starsiPad air good
I got the iPad air good version and it looked brand new just a few scratches on it but it’s kinda laggy it glitches a lot when my daughter plays games on it, it kicks her out of them sometimes but overall she loves itWas this helpful?
- ANAimee N.Verified BuyerAge Range 18 - 243 weeks agoAge Range 18 - 24ReviewingiPad 2017 (5th Gen, 9.7") 32GB Space Gray (Wifi)Rated 5 starsMy daughter loves it !
The shipping was fast ! Got it in 2 days ! The speaker is a little low but I was expecting that !
Otherwise I love it !Was this helpful?