My phone is blacklisted

We purchase our devices through Carrier Auctions and other certified dealers, we are guaranteed the device will have a clean history and our team hand-tests each device to ensure its quality.

What to Do When Your Phone is Blacklisted:

Verify Blacklisting: Confirm that your phone is indeed blacklisted by contacting your carrier.

Contact us: If you purchased the phone from Plug, contact us at [email protected] with your order details for assistance.

Check Return Policies: Review the return and warranty policies for possible solutions.

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