Our team of techs make sure to test every device but some device can slip through the cracks. But don't worry, we have a solution for you! Make sure the AirPods are back in the case. Then hold the button on the back of the case for 20 seconds until it shows a orange light. This should reset the AirPods so that you can pair them with your current device.
We hope this helps!
We hope this helps!
