- Compatibility: only compatible with AirPods Pro; AirPods and charging case not included
- Full-Body Protection: shock-absorbing polymer protects your AirPods Pro case from drops and scratches
- Charging Friendly: designed with full wireless charging support, a precise Lightning port cutout, and visible charging light
Specifications for: AirPods Pro Rugged ShockProof Hybrid With Open Button Metal Hook Case Cover - Black
We’re so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind.
plug’s 12-Month Warranty covers any and all product defects (hardware and software), or any malfunction of the phone independent of your use (such as touch-sensitive malfunction, battery failure, pushbuttons, etc.).
If your device shows any signs of malfunction, contact our team at firstname.lastname@example.org with your order number to start your return. Once we receive the device, we can send you a replacement that is fully functional.
What is Covered?
- Technical defects
- Faults caused by improper workmanship or materials
What is not covered?
This limited warranty does not cover any damages due to:
- Transportation or storage
- Issues caused by third-party software or unauthorized repair
- Improper use; failure to follow the product instructions or perform any preventive maintenance
- Any components added since the item was originally sold
- Normal wear and tear or external causes such as accidents, abuse, or other actions beyond our reasonable control.
How to make a claim:
Simply email us at email@example.com with your order number and we’ll send instructions on how to return your device, along with a prepaid return label. In order to keep our prices as low as possible, we reserve the right to charge a 10% restocking fee on any return. This helps us cover our shipping costs, and helps us maintain our incredible pricing
We're so confident in our work, we include a free 12-month warranty with every device we sell, providing you with extra peace of mind!
Our goal is for you to love your new device. If that isn’t the case, our team is happy to accept any return for any reason to undamaged devices within 30 days of shipment.
All of our devices must pass our proprietary 90+ point functionality evaluation, deep cleaning, and sanitization process.
Our team is professional, knowledgeable, and ready to help in anyway we can!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
- JMJesus M.Verified BuyerAge Range 25 - 34Uses: Casual, Gym, Travel2 days agoAge Range 25 - 34Uses: Casual, Gym, TravelReviewingAirPods Pro - Includes Original AccessoriesRated 5 starsHappy!
Just a minor scratch but new. I’m happy and sound it’s amazingWas this helpful?
- AHavea h.Verified BuyerAge Range Under 18Uses: School, Casual, Gym, Travel2 days agoAge Range Under 18Uses: School, Casual, Gym, TravelReviewingAirPods Pro - Includes Original AccessoriesRated 5 starsairpod pros
i love them, they’re super loud and work like brand new. i loved having loud music in my ears 24/7 and im so glad to have it back. they sent me an apple charger and a pop socket too. the pop socket says power on but it’s only able to be read mirrored.Was this helpful?
- MQMichele Q.Verified BuyerAge Range 35 - 44Uses: Casual, Gym, School, Travel5 days agoAge Range 35 - 44Uses: Casual, Gym, School, TravelReviewingAirPods Pro - Includes Original AccessoriesRated 5 starsGreat Experience
First I want to start by thanking everyone for the amazing customer support and how promptly they solved my issue.
I had ordered my first pair and it arrived within 2 days, so I charged it overnight and the next day when I went to set it up I realized that the AirPods itself did not fully charged only the case.
So I immediately contacted customer support and was issued a Mailing label so I could send it back and versions options on how did I want to proceed with the return/exchange.
I’ve sent them back the next day and in less than a week I received my new ones. And they did not disappoint, quality is great, sound is awesome and overall an amazing experience despite the minor issue in the beginning.
Again thank you all and I’ll be sure to buy again soonWas this helpful?