Help Center

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How do I sign out of my iCloud Online?

To sign out of iCloud remotely from a device, follow these steps:Go to iCloud.com: Open a browser and sign in to iCloud.com using your Apple ID.Open Find My iPhone: Once logged in, click on Find i...

How do I sign out of my iCloud?

To sign out of iCloud on your device, follow these steps:Go to Settings: Open the Settings app on your iPhone, iPad, or Mac.Tap Your Name: At the top of the screen, tap your name or Apple ID.Scrol...

I’m unhappy with the accessories that came with my device. What are my options?

With every Plug purchase, you’ll receive a compatible cable and adapter for your device. If either the cable or adapter isn’t functioning properly, please contact us immediately. Our team is commi...

My phone is blacklisted

We purchase our devices through Carrier Auctions and other certified dealers, we are guaranteed the device will have a clean history and our team hand-tests each device to ensure its quality.What ...

Why didn't my transaction go through?

Typically, payment denials are generated by the bank and it is best to contact yours directly to learn why your purchase was not validated. Your bank can choose not to validate your purchase for a...

Does plug accept Apple Pay?

Yes, we do accept Apple Pay as a payment method on our website!